Last updated: August 2026
All products sold on lifeguardprotips.com are printed and manufactured to order by our fulfillment partner, Printful — we do not hold ready-made stock. Because of this, our refund and returns process is different from a typical retail store.
1. Change-of-Mind Returns
Because every item is printed specifically for your order, we generally cannot accept returns or exchanges for reasons such as ordering the wrong size or simply changing your mind, once production has started. Please check the size guide carefully before ordering.
2. Damaged, Defective, or Incorrect Items
If your order arrives damaged, misprinted, defective, or different from what you ordered, we will offer a free reshipment or a refund. To request one:
- Contact us at contact@lifeguardprotips.com within 30 days of receiving your order.
- Include your order number, a description of the issue, and a clear photo (or video, if more than one item is affected).
- We will review your claim and offer a free reshipment or a refund, in line with our fulfillment partner’s policy.
Claims submitted after 30 days from delivery cannot be honored.
3. Lost Packages
If your tracking shows no movement or your package appears lost, please contact us within 30 days of the estimated delivery date at contact@lifeguardprotips.com, and we will investigate with our shipping partner.
4. How Refunds Are Processed
Approved refunds are issued back to your original payment method (Stripe or PayPal). Processing times may vary depending on your bank or payment provider.
5. Contact
For any question about an order, a return, or a refund, contact us at contact@lifeguardprotips.com. See also our Terms and Conditions of Sale.